Policies
Cancellation & Refund Policy
Charitable Donations Refund Policy
Karuna Sewa Charitable Trust follows a transparent refund policy for voluntary donations. Since donations are immediately earmarked for charitable activities, donations once made are generally non-refundable.
Erroneous or Duplicate Transactions
In the event of an accidental duplicate transaction or technical error resulting in an unintended deduction, donors may submit a written refund request with transaction reference within 7 working days.
Processing Timeline
Verified refund requests will be reviewed and processed back to the original source bank account or payment method within 10 to 15 business days.